Returns

In Store Purchases Return Policy: 

In store items that are off the shelf items can be returned or exchanged within 15 days of purchase. Item must include original packaging, wooden jewelry box, tags or warranty card. Any Jewelry that shows any signs of wear does not qualify for an exchange or return. 

I can't accept returns for:
  • Custom Made Jewelry
  • Personalized Fine jewelry , Engraved Jewelry
  • Rings Altered to Custom Size 
  • Jewelry Altered to fit such as link adjustments, link removals 
  • Items Marked Final Sale

Online Purchases and Returns must be addressed 

Online purchased items can be returned or exchanged within 7 days of marked delivery date.

There is a 10% restocking fee on all online order returned. 

Item must include original packaging, wooden jewelry box, tags or warranty card. Any Jewelry that shows any signs of wear does not qualify for an exchange or return

Return- Irelia F J 

1970 Columbia Street Unit A 

San Diego CA 92101 

I can't accept returns for Online Purchases:
  • Custom Made Jewelry
  • Personalized Fine jewelry , Engraved Jewelry
  • Rings Sized 
  • Jewelry Altered to fit such as link adjustments, link removals 
  • Items Marked Final Sale

    Conditions of return

    Email ireliacustomjewelry@gmail.com , your order number and tracking number. Buyers are responsible for return shipping costs. Item must be in original conditions, any items returned that have been altered , buyer is responsible for any loss in value. Receive your refund in the same form of payment. Allow -1-2 days  for processing returns. 

     

    Call- Text us today if you have any questions (619) 207-6108.

    Email Designer 

    ireliacustomjewelry@gmail.com